80%
72+ Hours Before
Cancel at least 72 hours prior to your scheduled activity start time to receive an 80% refund of your advance payment.
50%
48 – 72 Hours Before
Cancellations made between 48 and 72 hours before the booked activity start time are eligible for a 50% refund.
0%
0 – 48 Hours / No Show
Cancellations within 48 hours of scheduled activity or non-arrival (no-show) are non-refundable as boats and guides are dedicated.
Weather / Force Majeure Policy
Guest safety is always our first priority
Light rain does not stop our boating adventures — the mangroves are often most enchanting in a gentle drizzle. However, in the event of extreme weather warnings, high winds, heavy thunderstorms, or other force majeure conditions that make waterways unsafe:
Free Rescheduling
We offer free rescheduling to another date or suitable time slot, subject to availability. You can choose any upcoming date without any rebooking penalty.
How to Cancel or Reschedule
To request a cancellation or date change, please reach out to our team with your Booking Reference Number (provided in your confirmation SMS/email) via any of the channels below:
* Refunds are processed via our payment gateway partner to your original source account (UPI / card / net banking) within 5–7 banking days.